February 12, 2007
Atmel Corp. is recalling about 4,000 microcontrollers used in Honeywell digital cellular communicators that power home and business security systems.
The microcontroller in the communicator can enter an unrecoverable lock-up state due to a programming issue. The lock-up could result in a service interruption, and fail to transmit an alarm signal in the event of a fire or property invasion.
Honeywell has received 39 reports of problems with the microcontroller where it reportedly entered an unrecoverable lock-up state. There have been no reports of failure to report an emergency and no reports of injury or property damage.
The digital cellular communicator can be used as a primary means of security communications for a residence or business. The recall involves the Atmel microcontroller AT91SAM7S256 installed in Honeywell digital cellular communicator, Model 7845GSM.
Distributors nationwide sold the recalled communicators to commercial installers from July 2006 through October 2006 for about $250.
Customers who have not been contacted directly should immediately contact the firm for information on how to receive a free replacement communicator with updated software. Installers that purchased the communicators have been contacted directly.
Consumer Contact: For additional information, contact Honeywell at (800) 573-0154, between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm?s Web site at www.security.honeywell.com.
The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
