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Consumer Affairs

HP, Toshiba, Dell Laptop Batteries Recalled


October 30, 2008   

About 35,000 lithium ion batteries used in Hewlett-Packard, Toshiba and Dell laptop computers are being recalled because they can overheat. Another 65,000 batteries were sold worldwide and are not affected by the U.S. recall.

There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.

The recalled batteries were included with, and sold separately for use in, the following notebook computer models:

Computer ManufacturerUnitsNotebook ModelBattery Model
Hewlett-PackardAbout 32,000HP Pavilion: dv1000, dv8000 and zd8000
Compaq Presario: v2000 and v2400
HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230,
nx4800, nx4820, nx6110, nx6120, nx9600
Recalled batteries will have a bar code
label starting with A0, L0, L1 or GC
ToshibaAbout 3,000Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55
Tecra: A3, A5, S2
n/a
DellAbout 150Latitude: 110L
Inspiron: 1100, 1150, 5100, 5150, 5160
OU091

The battery model is located on the battery's label.

Computers with the recalled batteries, made in Japan, were sold directly by Hewlett-Packard, Toshiba and Dell, through computer and electronics stores nationwide, and through various Web retailers for between $700 and $3000. The batteries were also sold separately for between $100 and $160.

  • Hewlett-Packard ' sold from December 2004 through June 2006
  • Toshiba ' sold from April 2005 to October 2005
  • Dell ' shipped between November 2004 and November 2005

Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.

Consumer Contacts: For additional information, consumers should contact the manufacturer of their notebook computer:

Photos (Hewlett-Packard)

Picture of Recalled BatteryPicture of Recalled BatteryPicture of Recalled BatteryPicture of Recalled Battery

Photos (Toshiba)

Picture of Toshiba LaptopPicture of Toshiba Laptop

Photos (Dell)

Picture of Dell LaptopPicture of Recalled Battery

The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).

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