September 10, 2003
OnQ telephone line sharing devices manufactured by OnQ Technologies are being recalled. A security system connected to this device could be prevented from notifying emergency personnel.
The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency.
Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.
The units were sold by distributors of electrical devices and sold by professional installers nationwide and in Canada between November 2002 and June 2003 for about $80.
Consumers should contact OnQ to receive free replacement of the telephone line-sharing device. Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday.
The recall is being conducted in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
